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Privacy Policy

Last Updated: June 2026  •  EnergiBotAI, Sapphire Technologies

1. Introduction

EnergiBotAI (“we”, “us”, “our company”) is a product of Sapphire Technologies that provides AI-powered customer support solutions for utility and energy companies. This Privacy Policy explains how we collect, use, and protect your information when you visit energibotai.com or use our services.

By using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

Information You Provide

  • Name, email address, and phone number (submitted via Demo or Contact forms)
  • Company name and industry
  • Conversation content with our AI chatbot
  • Support requests and feedback

Information Collected Automatically

  • IP address and browser type
  • Pages visited and time spent on the website
  • Cookies and similar tracking technologies
  • Device information and operating system

3. How We Use Your Information

  • To fulfill your service requests and schedule demos
  • To improve our AI customer support system
  • To analyze the performance of our website and services
  • To send you product updates and marketing emails (with your consent)
  • To comply with legal obligations
  • To protect against fraud and security threats

4. Sharing of Information

We do not sell or rent your personal information to third parties. We only share information in the following circumstances:

  • Service providers: Such as cloud hosting, analytics, and email platforms that operate on our behalf
  • Legal requirements: When required to comply with law or a court order
  • Business transfer: In the event of a merger or acquisition, with prior notice
  • Your consent: When you have explicitly given permission

5. Cookies

We use the following types of cookies:

  • Essential cookies: Required for core website functionality
  • Analytics cookies: To analyze visitor behavior via Google Analytics
  • Marketing cookies: To display relevant advertisements

You can disable cookies through your browser settings; however, some features may not function properly as a result.

6. Data Security

We use industry-standard security measures to protect your information:

  • SSL/TLS encryption for all data transmission
  • Secure servers and regular security audits
  • Restricted access — only authorized personnel can view data
  • Regular backups and disaster recovery plans

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your information only for as long as necessary:

  • Contact form data: up to 2 years
  • Chat logs: up to 1 year (or until account closure)
  • Analytics data: up to 26 months
  • Data subject to legal obligations: as required by applicable law

8. Your Rights

You have the following rights regarding your personal data:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to request deletion of your data (“right to be forgotten”)
  • The right to object to data processing
  • The right to unsubscribe from marketing emails (an unsubscribe link is included in every email)

To exercise these rights, please contact us. We will respond within 30 days.

9. International Data Transfers

Your data may be stored on servers located outside your country. We ensure that any such transfer complies with applicable data protection laws and that your data receives adequate protection.

10. Changes to This Policy

We may update this Privacy Policy from time to time. For significant changes, we will notify you via email or a prominent notice on our website. Continued use of our services after any changes constitutes your acceptance of the updated Policy.

11. Contact Us

If you have any questions about this Privacy Policy, please reach out to us:

EnergiBotAI — Sapphire Technologies
Email: info@sapphiretechnologies.org
Website: energibotai.com/contact

Privacy Policy

Last Updated: June 2026  •  EnergiBotAI, Sapphire Technologies

1. Introduction

EnergiBotAI (“we”, “us”, “our company”) is a product of Sapphire Technologies that provides AI-powered customer support solutions for utility and energy companies. This Privacy Policy explains how we collect, use, and protect your information when you visit energibotai.com or use our services.

By using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

Information You Provide

  • Name, email address, and phone number (submitted via Demo or Contact forms)
  • Company name and industry
  • Conversation content with our AI chatbot
  • Support requests and feedback

Information Collected Automatically

  • IP address and browser type
  • Pages visited and time spent on the website
  • Cookies and similar tracking technologies
  • Device information and operating system

3. How We Use Your Information

  • To fulfill your service requests and schedule demos
  • To improve our AI customer support system
  • To analyze the performance of our website and services
  • To send you product updates and marketing emails (with your consent)
  • To comply with legal obligations
  • To protect against fraud and security threats

4. Sharing of Information

We do not sell or rent your personal information to third parties. We only share information in the following circumstances:

  • Service providers: Such as cloud hosting, analytics, and email platforms that operate on our behalf
  • Legal requirements: When required to comply with law or a court order
  • Business transfer: In the event of a merger or acquisition, with prior notice
  • Your consent: When you have explicitly given permission

5. Cookies

We use the following types of cookies:

  • Essential cookies: Required for core website functionality
  • Analytics cookies: To analyze visitor behavior via Google Analytics
  • Marketing cookies: To display relevant advertisements

You can disable cookies through your browser settings; however, some features may not function properly as a result.

6. Data Security

We use industry-standard security measures to protect your information:

  • SSL/TLS encryption for all data transmission
  • Secure servers and regular security audits
  • Restricted access — only authorized personnel can view data
  • Regular backups and disaster recovery plans

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your information only for as long as necessary:

  • Contact form data: up to 2 years
  • Chat logs: up to 1 year (or until account closure)
  • Analytics data: up to 26 months
  • Data subject to legal obligations: as required by applicable law

8. Your Rights

You have the following rights regarding your personal data:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to request deletion of your data (“right to be forgotten”)
  • The right to object to data processing
  • The right to unsubscribe from marketing emails (an unsubscribe link is included in every email)

To exercise these rights, please contact us. We will respond within 30 days.

9. International Data Transfers

Your data may be stored on servers located outside your country. We ensure that any such transfer complies with applicable data protection laws and that your data receives adequate protection.

10. Changes to This Policy

We may update this Privacy Policy from time to time. For significant changes, we will notify you via email or a prominent notice on our website. Continued use of our services after any changes constitutes your acceptance of the updated Policy.

11. Contact Us

If you have any questions about this Privacy Policy, please reach out to us:

EnergiBotAI — Sapphire Technologies
Email: info@sapphiretechnologies.org
Website: energibotai.com/contact