{"id":1374,"date":"2026-06-16T10:27:47","date_gmt":"2026-06-16T10:27:47","guid":{"rendered":"https:\/\/energibotai.com\/demo\/?page_id=1374"},"modified":"2026-06-16T10:28:28","modified_gmt":"2026-06-16T10:28:28","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/energibotai.com\/demo\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1374\" class=\"elementor elementor-1374\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ba82ffc hero-section e-flex e-con-boxed e-con e-parent\" data-id=\"ba82ffc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5811d17 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"5811d17\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b61fbc2 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"b61fbc2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h1>Privacy Policy<\/h1>\n<p><strong>Last Updated: June 2026<\/strong> &nbsp;&bull;&nbsp; EnergiBotAI, Sapphire Technologies<\/p>\n\n<h2>1. Introduction<\/h2>\n<p>EnergiBotAI (&#8220;we&#8221;, &#8220;us&#8221;, &#8220;our company&#8221;) is a product of Sapphire Technologies that provides AI-powered customer support solutions for utility and energy companies. This Privacy Policy explains how we collect, use, and protect your information when you visit <strong>energibotai.com<\/strong> or use our services.<\/p>\n<p>By using our services, you agree to the terms of this Privacy Policy.<\/p>\n\n<h2>2. Information We Collect<\/h2>\n<h3>Information You Provide<\/h3>\n<ul>\n  <li>Name, email address, and phone number (submitted via Demo or Contact forms)<\/li>\n  <li>Company name and industry<\/li>\n  <li>Conversation content with our AI chatbot<\/li>\n  <li>Support requests and feedback<\/li>\n<\/ul>\n<h3>Information Collected Automatically<\/h3>\n<ul>\n  <li>IP address and browser type<\/li>\n  <li>Pages visited and time spent on the website<\/li>\n  <li>Cookies and similar tracking technologies<\/li>\n  <li>Device information and operating system<\/li>\n<\/ul>\n\n<h2>3. How We Use Your Information<\/h2>\n<ul>\n  <li>To fulfill your service requests and schedule demos<\/li>\n  <li>To improve our AI customer support system<\/li>\n  <li>To analyze the performance of our website and services<\/li>\n  <li>To send you product updates and marketing emails (with your consent)<\/li>\n  <li>To comply with legal obligations<\/li>\n  <li>To protect against fraud and security threats<\/li>\n<\/ul>\n\n<h2>4. Sharing of Information<\/h2>\n<p>We do not sell or rent your personal information to third parties. We only share information in the following circumstances:<\/p>\n<ul>\n  <li><strong>Service providers:<\/strong> Such as cloud hosting, analytics, and email platforms that operate on our behalf<\/li>\n  <li><strong>Legal requirements:<\/strong> When required to comply with law or a court order<\/li>\n  <li><strong>Business transfer:<\/strong> In the event of a merger or acquisition, with prior notice<\/li>\n  <li><strong>Your consent:<\/strong> When you have explicitly given permission<\/li>\n<\/ul>\n\n<h2>5. Cookies<\/h2>\n<p>We use the following types of cookies:<\/p>\n<ul>\n  <li><strong>Essential cookies:<\/strong> Required for core website functionality<\/li>\n  <li><strong>Analytics cookies:<\/strong> To analyze visitor behavior via Google Analytics<\/li>\n  <li><strong>Marketing cookies:<\/strong> To display relevant advertisements<\/li>\n<\/ul>\n<p>You can disable cookies through your browser settings; however, some features may not function properly as a result.<\/p>\n\n<h2>6. Data Security<\/h2>\n<p>We use industry-standard security measures to protect your information:<\/p>\n<ul>\n  <li>SSL\/TLS encryption for all data transmission<\/li>\n  <li>Secure servers and regular security audits<\/li>\n  <li>Restricted access &mdash; only authorized personnel can view data<\/li>\n  <li>Regular backups and disaster recovery plans<\/li>\n<\/ul>\n<p>However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.<\/p>\n\n<h2>7. Data Retention<\/h2>\n<p>We retain your information only for as long as necessary:<\/p>\n<ul>\n  <li>Contact form data: up to 2 years<\/li>\n  <li>Chat logs: up to 1 year (or until account closure)<\/li>\n  <li>Analytics data: up to 26 months<\/li>\n  <li>Data subject to legal obligations: as required by applicable law<\/li>\n<\/ul>\n\n<h2>8. Your Rights<\/h2>\n<p>You have the following rights regarding your personal data:<\/p>\n<ul>\n  <li>The right to access your personal information<\/li>\n  <li>The right to correct inaccurate information<\/li>\n  <li>The right to request deletion of your data (&#8220;right to be forgotten&#8221;)<\/li>\n  <li>The right to object to data processing<\/li>\n  <li>The right to unsubscribe from marketing emails (an unsubscribe link is included in every email)<\/li>\n<\/ul>\n<p>To exercise these rights, please contact us. We will respond within 30 days.<\/p>\n\n<h2>9. International Data Transfers<\/h2>\n<p>Your data may be stored on servers located outside your country. We ensure that any such transfer complies with applicable data protection laws and that your data receives adequate protection.<\/p>\n\n<h2>10. Changes to This Policy<\/h2>\n<p>We may update this Privacy Policy from time to time. For significant changes, we will notify you via email or a prominent notice on our website. Continued use of our services after any changes constitutes your acceptance of the updated Policy.<\/p>\n\n<h2>11. Contact Us<\/h2>\n<p>If you have any questions about this Privacy Policy, please reach out to us:<\/p>\n<address>\n  <strong>EnergiBotAI &mdash; Sapphire Technologies<\/strong><br>\n  Email: <a href=\"mailto:info@sapphiretechnologies.org\">info@sapphiretechnologies.org<\/a><br>\n  Website: <a href=\"https:\/\/energibotai.com\/#Contact\">energibotai.com\/contact<\/a>\n<\/address>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ec90840 hero-section e-flex e-con-boxed e-con e-parent\" data-id=\"ec90840\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5537482 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"5537482\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-33d3c06 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"33d3c06\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h1>Privacy Policy<\/h1>\n<p><strong>Last Updated: June 2026<\/strong> &nbsp;&bull;&nbsp; EnergiBotAI, Sapphire Technologies<\/p>\n\n<h2>1. Introduction<\/h2>\n<p>EnergiBotAI (&#8220;we&#8221;, &#8220;us&#8221;, &#8220;our company&#8221;) is a product of Sapphire Technologies that provides AI-powered customer support solutions for utility and energy companies. This Privacy Policy explains how we collect, use, and protect your information when you visit <strong>energibotai.com<\/strong> or use our services.<\/p>\n<p>By using our services, you agree to the terms of this Privacy Policy.<\/p>\n\n<h2>2. Information We Collect<\/h2>\n<h3>Information You Provide<\/h3>\n<ul>\n  <li>Name, email address, and phone number (submitted via Demo or Contact forms)<\/li>\n  <li>Company name and industry<\/li>\n  <li>Conversation content with our AI chatbot<\/li>\n  <li>Support requests and feedback<\/li>\n<\/ul>\n<h3>Information Collected Automatically<\/h3>\n<ul>\n  <li>IP address and browser type<\/li>\n  <li>Pages visited and time spent on the website<\/li>\n  <li>Cookies and similar tracking technologies<\/li>\n  <li>Device information and operating system<\/li>\n<\/ul>\n\n<h2>3. How We Use Your Information<\/h2>\n<ul>\n  <li>To fulfill your service requests and schedule demos<\/li>\n  <li>To improve our AI customer support system<\/li>\n  <li>To analyze the performance of our website and services<\/li>\n  <li>To send you product updates and marketing emails (with your consent)<\/li>\n  <li>To comply with legal obligations<\/li>\n  <li>To protect against fraud and security threats<\/li>\n<\/ul>\n\n<h2>4. Sharing of Information<\/h2>\n<p>We do not sell or rent your personal information to third parties. We only share information in the following circumstances:<\/p>\n<ul>\n  <li><strong>Service providers:<\/strong> Such as cloud hosting, analytics, and email platforms that operate on our behalf<\/li>\n  <li><strong>Legal requirements:<\/strong> When required to comply with law or a court order<\/li>\n  <li><strong>Business transfer:<\/strong> In the event of a merger or acquisition, with prior notice<\/li>\n  <li><strong>Your consent:<\/strong> When you have explicitly given permission<\/li>\n<\/ul>\n\n<h2>5. Cookies<\/h2>\n<p>We use the following types of cookies:<\/p>\n<ul>\n  <li><strong>Essential cookies:<\/strong> Required for core website functionality<\/li>\n  <li><strong>Analytics cookies:<\/strong> To analyze visitor behavior via Google Analytics<\/li>\n  <li><strong>Marketing cookies:<\/strong> To display relevant advertisements<\/li>\n<\/ul>\n<p>You can disable cookies through your browser settings; however, some features may not function properly as a result.<\/p>\n\n<h2>6. Data Security<\/h2>\n<p>We use industry-standard security measures to protect your information:<\/p>\n<ul>\n  <li>SSL\/TLS encryption for all data transmission<\/li>\n  <li>Secure servers and regular security audits<\/li>\n  <li>Restricted access &mdash; only authorized personnel can view data<\/li>\n  <li>Regular backups and disaster recovery plans<\/li>\n<\/ul>\n<p>However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.<\/p>\n\n<h2>7. Data Retention<\/h2>\n<p>We retain your information only for as long as necessary:<\/p>\n<ul>\n  <li>Contact form data: up to 2 years<\/li>\n  <li>Chat logs: up to 1 year (or until account closure)<\/li>\n  <li>Analytics data: up to 26 months<\/li>\n  <li>Data subject to legal obligations: as required by applicable law<\/li>\n<\/ul>\n\n<h2>8. Your Rights<\/h2>\n<p>You have the following rights regarding your personal data:<\/p>\n<ul>\n  <li>The right to access your personal information<\/li>\n  <li>The right to correct inaccurate information<\/li>\n  <li>The right to request deletion of your data (&#8220;right to be forgotten&#8221;)<\/li>\n  <li>The right to object to data processing<\/li>\n  <li>The right to unsubscribe from marketing emails (an unsubscribe link is included in every email)<\/li>\n<\/ul>\n<p>To exercise these rights, please contact us. We will respond within 30 days.<\/p>\n\n<h2>9. International Data Transfers<\/h2>\n<p>Your data may be stored on servers located outside your country. We ensure that any such transfer complies with applicable data protection laws and that your data receives adequate protection.<\/p>\n\n<h2>10. Changes to This Policy<\/h2>\n<p>We may update this Privacy Policy from time to time. For significant changes, we will notify you via email or a prominent notice on our website. Continued use of our services after any changes constitutes your acceptance of the updated Policy.<\/p>\n\n<h2>11. Contact Us<\/h2>\n<p>If you have any questions about this Privacy Policy, please reach out to us:<\/p>\n<address>\n  <strong>EnergiBotAI &mdash; Sapphire Technologies<\/strong><br>\n  Email: <a href=\"mailto:info@sapphiretechnologies.org\">info@sapphiretechnologies.org<\/a><br>\n  Website: <a href=\"https:\/\/energibotai.com\/#Contact\">energibotai.com\/contact<\/a>\n<\/address>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy Policy Last Updated: June 2026 &nbsp;&bull;&nbsp; EnergiBotAI, Sapphire Technologies 1. Introduction EnergiBotAI (&#8220;we&#8221;, &#8220;us&#8221;, &#8220;our company&#8221;) is a product of Sapphire Technologies that provides AI-powered customer support solutions for utility and energy companies. This Privacy Policy explains how we collect, use, and protect your information when you visit energibotai.com or use our services. By [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-1374","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/energibotai.com\/demo\/wp-json\/wp\/v2\/pages\/1374","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/energibotai.com\/demo\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/energibotai.com\/demo\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/energibotai.com\/demo\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/energibotai.com\/demo\/wp-json\/wp\/v2\/comments?post=1374"}],"version-history":[{"count":4,"href":"https:\/\/energibotai.com\/demo\/wp-json\/wp\/v2\/pages\/1374\/revisions"}],"predecessor-version":[{"id":1381,"href":"https:\/\/energibotai.com\/demo\/wp-json\/wp\/v2\/pages\/1374\/revisions\/1381"}],"wp:attachment":[{"href":"https:\/\/energibotai.com\/demo\/wp-json\/wp\/v2\/media?parent=1374"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}